Welcome to ClarityCore Cleaning. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Services
ClarityCore Cleaning provides professional commercial cleaning services for businesses, offices, facilities, and organisations. All services are subject to agreed schedules, quotations, and service contracts.
2. Quotations & Pricing
All quotations are provided based on the information supplied by the client and may be adjusted if the scope of work changes. Prices are subject to applicable taxes and additional charges where necessary.
3. Client Responsibilities
Clients are responsible for:
- Providing safe and reasonable access to the premises
- Informing us of any hazards or restricted areas
- Ensuring utilities such as electricity and water are available where required
4. Service Standards
We aim to deliver all cleaning services to a professional and consistent standard using trained staff and structured quality control processes. If you are dissatisfied with any aspect of our service, you must notify us within 24 hours so we can address the issue promptly.
5. Payments
Invoices must be paid within the agreed payment terms outlined in the service agreement. Late payments may result in additional charges or suspension of services.
6. Cancellation & Termination
Either party may terminate services in accordance with the agreed contract terms. We reserve the right to terminate services immediately in cases of unsafe working conditions, abusive behaviour, or non-payment.
7. Liability
While we take reasonable care in delivering our services, ClarityCore Cleaning shall not be liable for:
- Pre-existing damage
- Losses caused by inaccurate client instructions
- Indirect or consequential damages
8. Website Use
All content on this website, including text, branding, graphics, and design elements, is the property of ClarityCore Cleaning and may not be copied or reproduced without permission.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any updates.